This collection of case studies aims to share some of our experiences in promoting positive attitudes and thinking around specific needs. It also aims to describe teaching and classroom management strategies to create an inclusive learning environment and positive experience for English language learners with specific needs. Each case study is followed by a reflection activity that can be used for training both in our own teaching centres and in the wider ELT community. Suggested answers to the activities are provided. The activities involve teachers in discussion and challenge the idea that only people with ‘special’ skills are equipped and qualified to teach learners with specific needs.
Over the years, we have observed a change in attitude among our teachers from exclusive to inclusive. There is now dialogue between managers and teachers, teachers and teachers, teachers, parents and learners and learners and learners. Consequently, awareness, understanding and tolerance is being raised.
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